We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.
Thursday 17th July 2025
Dallas NetworkDallas packet loss
We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.
Our Seattle 200Gb/s DDoS protected IPs have been re-routed through a different DDOS mitigation provider due to Ceranetworks suffering an outage between Los Angeles and Portland. This will result in higher than normal latency from China temporarily.
This has now been stable for 5 hours so we consider this resolved. We're constantly evolving our future network design plans to be more resilient to incidents such as this.
Ceranetworks connectivity is intermittent which is currently causing disruption for both 20Gb/s and 200Gb/s IPs.
Ceranetworks has now came back online, we're monitoring stability.
