All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 23rd August 2022

    No incidents reported

    Monday 22nd August 2022

    SEAKVM9 SEAKVM9 offline

    VPS server SEAKVM9 is suffering instability, we're investigating.

  • SEAKVM9 is currently offline while we work to replace the RAM, it's taking longer than hoped currently.

  • Server has been back online for 10 minutes, we implemented a potential solution that will hopefully stop this server rebooting itself.

  • Sunday 21st August 2022

    No incidents reported

    Saturday 20th August 2022

    No incidents reported

    Friday 19th August 2022

    No incidents reported

    Thursday 18th August 2022

    No incidents reported

    Wednesday 17th August 2022

    No incidents reported