All systems are operational

Stickied Incidents

Wednesday 2nd October 2024

Dallas Network Dallas network instability

Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.

  • We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.

  • We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.

  • Maintenance
    Seattle IGW1.13.3 power maintenance

    Some servers in Seattle cabinet IGW1.13.3 are currently offline due to scheduled power maintenance that we emailed you about.

    Past Incidents

    Tuesday 31st October 2023

    Dallas Network Dallas network offline

    Our Dallas network is currently offline, we're investigating.

  • This came online again fully by 04:42 UTC. We are aware of possible causes and are investigating them in order for us to be able to implement fixes that prevent a future recurrence.

  • Monday 30th October 2023

    No incidents reported

    Sunday 29th October 2023

    No incidents reported

    Saturday 28th October 2023

    No incidents reported

    Friday 27th October 2023

    No incidents reported

    Thursday 26th October 2023

    No incidents reported

    Wednesday 25th October 2023

    No incidents reported

    Tuesday 24th October 2023

    Seattle Network Seattle network elevated latency

    Our Seattle network is currently experiencing 15 - 20ms additional latency on cnservers DDoS protected IPs due to an issue with one of our network transport providers causing packet loss and low bandwidth throughput. We have re-routed to an alternative provider temporarily hence the additional latency. We will switch the route back once the issue is resolved.

  • All problems were resolved by 7:30pm UTC, we are continuing to monitor.

  • There is currently around 10% packet loss and poor inbound bandwidth throughput that we're investigating.

  • Seattle Connectivity Issues

    We have noticed that there is an issue with one of our upstreams (Arelion AS1299) in our Seattle location. The networking issues will cause issues with updating + installing packages or applications on servers.

  • Was resolved shortly after.