Some systems are experiencing issues

Core Services

Website

Operational

Client Area

Operational

VPS Control Panel

Operational

Dedicated Server Control Panel

Operational

Minecraft Control Panel

Operational

Network

Seattle Network

Performance Issues

Dallas Network

Operational

VPS Services

ASHKVM1

Operational

SEAKVM1

Operational

SEAKVM3

Operational

SEAKVM4

Operational

SEAKVM5

Operational

SEAKVM6

Operational

SEAKVM7

Operational

SEAKVM8

Operational

SEAKVM9

Operational

SEAKVM10

Operational

SEAKVM12

Operational

SEAKVM13

Operational

SEAKVM14

Operational

SEAKVM15

Operational

SEAKVM16

Operational

SEAKVM17

Operational

SEAKVM18

Operational

SEAKVM19

Operational

SEAKVM20

Operational

SEAKVM21

Operational

SEAKVM22

Operational

SEAKVM23

Operational

SEAKVM24

Operational

SEAKVM25

Operational

SEAKVM26

Operational

SEAKVM27

Operational

SEAKVM28

Operational

SEAKVM29

Operational

SEAKVM30

Operational

SEAKVM31

Operational

SEAKVM32

Operational

SEAKVM33

Operational

SEAKVM34

Operational

SEAKVM35

Operational

SEAHKVM2

Operational

SEAHKVM3

Operational

SEAHKVM5

Operational

SEAHKVM6

Operational

SEABKVM2

Operational

SEABKVM3

Operational

SEABKVM4

Operational

SEABKVM5

Operational

SEABKVM7

Operational

SEABKVM8

Operational

SEABKVM9

Operational

SEABKVM10

Operational

SEABKVM11

Operational

SEABKVM12

Operational

SEABKVM13

Operational

SEABKVM14

Operational

SEABKVM15

Operational

SEABKVM16

Operational

SEABKVM17

Operational

SEABKVM18

Operational

SEABKVM19

Operational

SEABKVM20

Operational

SEABKVM21

Operational

SEABKVM22

Operational

SEABKVM23

Operational

SEABKVM24

Operational

SEABKVM25

Operational

SEABKVM26

Operational

SEABKVM27

Operational

DALSKVM1

Operational

DALBKVM1

Operational

DALBKVM2

Operational

DALKVM1

Operational

DALKVM2

Operational

DALKVM3

Operational

DALKVM4

Operational

ASHKVM1

Operational

Web Hosting

Minecraft Servers

Stickied Incidents

Saturday 18th October 2025

Seattle Network Seattle - China network performance (AS4837)

Our standard China optimised networking (AS4837) in Seattle is currently seeing high latency, packet loss and low bandwidth throughput, this is likely caused by a fiber cut in China Unicom's network, we do not have a estimated date for repair currently, in the past, such issues have usually been resolved within days.

Our premium China route (9929-CMIN2) is not impacted by this issue.

Monday 13th October 2025

Dallas network issues

Our Dallas DDoS protected network is currently seeing issues due to an issue on CosmicGuard's side, the issue only impacts IPs that have filters enabled, we anticipate it'll be fixed within the next few minutes.

The issues were resolved at 20:14 UTC.

Thursday 2nd October 2025

Seattle Network Seattle network instability

Our DDoS protected Seattle network is seeing ongoing intermittent disruption due to issues with our DDoS mitigation provider, Neoprotect. There is ongoing disruption with most DDoS mitigation providers currently and they are unfortunately affected too - they're working on solutions to the causes to get things stable again as soon as possible. This only impacts non China routes.

Neoprotect's network has been stable for many days now so we consider this resolved.

Past Incidents

Monday 18th March 2024

No incidents reported

Sunday 17th March 2024

SEABKVM25 SEABKVM25 disruption

Seattle E5 VPS server SEABKVM25 is seeing issues similar to SEABKVM24 was on 16th March. We're investigating and will disable the system responsible for the server lockups until more is known to avoid repeats. SEABKVM25 will be rebooted shortly.

Issue has been resolved without the need for a reboot.

Saturday 16th March 2024

SEABKVM24 SEABKVM24 disruption

Seattle E5 VPS server SEABKVM24 is currently suffering issues, we're investigating.

Server has been stable for 20 - 30 minutes and all VMs have been booted. We'll continue investigating and will implement any necessary changes as a result of our investigation to hopefully prevent a repeat of this incident.

We found the server had frozen during a backup process, we're currently rebooting the server to apply updates that may be related to this.

Friday 15th March 2024

No incidents reported

Thursday 14th March 2024

No incidents reported

Wednesday 13th March 2024

No incidents reported

Tuesday 12th March 2024

No incidents reported