Some systems are experiencing issues

Stickied Incidents

Tuesday 17th June 2025

Seattle Network Seattle inbound routing - NCP - higher latency for 20Gb/s IPs

As of today, our inbound routing from the AS4134 NCP line (only used by our 20Gb/s DDoS protected IPs) has been disabled due to Ceranetworks closing their Portland POP. All inbound China routing now routes via Los Angeles therefore latency from China will have increased in many scenarios for 20Gb/s DDoS protected IPs. We are working on a feasibility study of whether we can obtain our own AS4134 NCP line, we currently do not have a time estimate.

All non China inbound traffic for 20Gb/s DDoS protected IPs is temporarily being routed via Los Angeles too, this will be corrected in the coming days to route directly via Seattle instead.

200Gb/s DDoS protected IPs are unaffected by this and have identical routing to before.

Past Incidents

Wednesday 18th June 2025

No incidents reported

Tuesday 17th June 2025

Seattle Network Seattle inbound routing - NCP - higher latency for 20Gb/s IPs

As of today, our inbound routing from the AS4134 NCP line (only used by our 20Gb/s DDoS protected IPs) has been disabled due to Ceranetworks closing their Portland POP. All inbound China routing now routes via Los Angeles therefore latency from China will have increased in many scenarios for 20Gb/s DDoS protected IPs. We are working on a feasibility study of whether we can obtain our own AS4134 NCP line, we currently do not have a time estimate.

All non China inbound traffic for 20Gb/s DDoS protected IPs is temporarily being routed via Los Angeles too, this will be corrected in the coming days to route directly via Seattle instead.

200Gb/s DDoS protected IPs are unaffected by this and have identical routing to before.

Monday 16th June 2025

No incidents reported

Sunday 15th June 2025

No incidents reported

Saturday 14th June 2025

Seattle Network China Mobile inbound routing change for 20Gb/s IPs

The China Mobile (CMI) inbound routing for Seattle 20Gb/s DDoS protected IPs is currently offline as Ceranetworks' connectivity with them is temporarily disabled, potentially due to maintenance. Due to this, there will be higher latency for a small number of China Mobile regions due to routing going via Europe - something we have no control over without the CMI routing.

  • This has been resolved.

  • This will be resolved tomorrow (15th June).

  • Friday 13th June 2025

    No incidents reported

    Thursday 12th June 2025

    No incidents reported