All systems are operational

Stickied Incidents

Friday 26th April 2024

Seattle Network Reduced China network performance

Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Past Incidents

    Saturday 27th April 2024

    No incidents reported

    Friday 26th April 2024

    Seattle Network Reduced China network performance

    Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Thursday 25th April 2024

    No incidents reported

    Wednesday 24th April 2024

    No incidents reported

    Tuesday 23rd April 2024

    No incidents reported

    Monday 22nd April 2024

    No incidents reported

    Sunday 21st April 2024

    Seattle Network Cogent issues

    Our Seattle network has been seeing disruption for the past 1 hour due to issues in Cogent's US network. We've re-routed around the issues as much as possible to limit ongoing disruption, some routes may still be seeing high packet loss or latency if they route from Cogent on the route side but this is out of our control.

  • We have now reactivated Cogent.

  • Cogent issues have begun again, we have re-routed around their troublesome routes again until they resolve their issues.

  • This was resolved shortly after through re-routing around Cogent until the following day.