Past Incidents

We saw intermittent network disruption in Seattle starting at 09:20 UTC, this was caused by a T1 carrier (Cogent) having major packet loss in the United States between east and west coast. We have since re-routed away from Cogent so there should be no packet loss to/from most destinations. Our China connectivity has seen some disruption as a result however we have seen this stabilise but there is still the potential for a small amount of intermittent disruption.

There has been intermittent packet loss on our Dallas DDoS protected network starting at 22:09 UTC and is ongoing, CosmicGuard is aware of the cause and working on a solution.

At 08:44 UTC we saw our China AS4837 link go offline which caused all China routing using this to go offline, by 08:50 we had re-routed to other routes. At 09:05 AS4837 had come back online and traffic has since been re-routed back to AS4837. The cause was most likely a brief outage on China Unicom's side.