All systems are operational

Past Incidents

21st February 2018

No incidents reported

20th February 2018

Dallas Network Telia issues in Dallas

Telia is suffering major issues in Dallas. We've shifted most of our traffic off Telia to other carriers however one IP subnet remains on Telia which we're working on getting removed.

UPDATE @ 05:01 GMT - Telia issue has been resolved for now.

19th February 2018

No incidents reported

18th February 2018

No incidents reported

17th February 2018

No incidents reported

16th February 2018

SEABKVM2 SEABKVM2 maintenance

SEABKVM2 is currently offline for scheduled maintenance as mentioned in the email we sent out.

Estimated downtime is up to 30 minutes.

UPDATE @ 22:21 GMT - Storage seems to be having issues, we're looking into ways to restore it therefore the maintenance will likely overrun.

UPDATE @ 22:51 GMT - We're still working on rescuing the storage, the main issue is that the partition table was wiped.

UPDATE @ 23:15 GMT - We're scanning the raid array for partitions, it's completing roughly 1% every 1 minute and is on 32% currently.

UPDATE @ 23:56 GMT - We've confirmed that we can recover the data however the only confirmed method would be relatively slow. We're looking into alternative methods currently.

UPDATE @ 00:39 GMT - We're currently copying all VPS images off the server to prepare to recopy them back to the storage once it has been recreated.

UPDATE @ 03:25 GMT - Copying is coming closer to the end.

UPDATE @ 04:50 GMT - We are beginning to bring VMs up one by one.

UPDATE @ 06:50 GMT - All VMs that had data on them prior to the maintenance are now back online.

15th February 2018

Dallas Network Dallas network partially offline

Our Dallas network is partially offline. It's being looked into currently.

UPDATE @ 08:42 GMT - we've identified the issue as one of our upstream's providers going offline. We had some IP subnets single homed to the provider that went offline for routing purposes, we've been able to bring one subnet back online, the other we have no control of currently and are awaiting actions from our upstream.

UPDATE @ 08:48 - Network is fully back online. Only the IP subnets single homed to GTT were affected, these have now been temporarily multihomed. We are awaiting an update from our upstream on a permanent fix for us using GTT as primary and Telia as backup.

DALSKVM3 DALSKVM3 offline

DALSKVM3 is currently offline, it's being looked into.

UPDATE - see post above.

14th February 2018

No incidents reported

13th February 2018

No incidents reported

12th February 2018

No incidents reported

11th February 2018

No incidents reported

10th February 2018

No incidents reported

9th February 2018

No incidents reported

8th February 2018

No incidents reported