Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Monday 19th May 2025

No incidents reported

Sunday 18th May 2025

SEABKVM4 SEABKVM4 outage - Seattle KVM VPS

The Seattle E5 KVM VPS server SEABKVM4 is currently suffering an outage, we're investigating.

  • This was resolved a short while ago, all customers on this server will receive an email.

  • Seattle Network Seattle network issues - 200Gb/s IPs and general China routing

    Major fiber cuts on the US west coast are causing significant congestion within parts of our network. 200Gb/s DDoS protected IPs are currently experiencing around 10% packet loss as a result of this, routing to China is also seeing congestion. We expect this issue to be resolved later today.

  • The fiber cut issue appears to have been resolved and things now appear to be normal.

  • Saturday 17th May 2025

    No incidents reported

    Friday 16th May 2025

    No incidents reported

    Thursday 15th May 2025

    No incidents reported

    Wednesday 14th May 2025

    No incidents reported

    Tuesday 13th May 2025

    No incidents reported