All systems are operational

Past Incidents

7th March 2019

Dallas network maintenance, scheduled 1 week ago

Part of our Dallas network (servers in cabinet Bi16) will undergo network maintenance at 2am PST / 10am GMT until 6am PST / 2pm GMT on Thursday 7th March 2019. The expected downtime is 2 x 10 minutes.

The purpose of this maintenance is for our upstream network provider to replace switches that we're connected as they are not functioning correctly and frequently have outages.

Any dedicated servers and VPS's (node DALSKVM3) in cabinet Bi16 will be affected by this maintenance.

UPDATE at 15:21 - This appears to have been completed at 1pm GMT by our upstream network provider.

2nd March 2019

No incidents reported

1st March 2019

No incidents reported

28th February 2019

No incidents reported

27th February 2019

No incidents reported

26th February 2019

No incidents reported

25th February 2019

No incidents reported

24th February 2019

No incidents reported

23rd February 2019

Dallas Network Dallas partially offline

Our Dallas network is currently partially offline (Bi16), it's being looked into.

UPDATE @ 10:07 GMT - The network for our Bi16 cabinet came back online at 9:59. The cause was an issue with our upstream's router needing rebooted/going offline. They're still looking into the cause.

UPDATE @ 10:21 GMT - Cabinet Bi16 has gone offline again, looks to be the same cause of our upstream's router having issues. Awaiting an update.

UPDATE @ 10:35 GMT - The network upstream's network engineers are still working on bringing things back up.

UPDATE @ 11:25 GMT - The cause has been identified but there are some issues keeping the network online, we're awaiting further updates from our upstream.

UPDATE @ 12:20 GMT - The network came back online at 12:15. We are told this should be it back up and stable.

22nd February 2019

No incidents reported

21st February 2019

No incidents reported

20th February 2019

DALWH1 cPanel MySQL offline

MySQL is currently offline on our cPanel server. This is being looked into at the moment.

UPDATE @ 01:27 GMT - We're currently waiting on cPanel support looking into the issue.

UPDATE @ 01:51 GMT - MySQL is now back online. We apologise for any inconvenience caused.

19th February 2019

No incidents reported

18th February 2019

No incidents reported

17th February 2019

No incidents reported