Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Friday 7th January 2022

No incidents reported

Thursday 6th January 2022

No incidents reported

Wednesday 5th January 2022

No incidents reported

Tuesday 4th January 2022

Seattle dedicated servers reboot

Some dedicated servers in our Seattle location would have seen a reboot at 21:31 UTC due to a power failure on a single power circuit at the data centre. We have identified a small number of servers that are still offline and are working to get those physically checked and brought back online.

Please contact us if you are having difficulities with your server.

  • All servers are now back online as of 22:33 UTC. We apologise for the inconvenience caused.

  • Monday 3rd January 2022

    No incidents reported

    Sunday 2nd January 2022

    No incidents reported

    Saturday 1st January 2022

    No incidents reported