All systems are operational

Stickied Incidents

Friday 26th April 2024

Seattle Network Reduced China network performance

Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Past Incidents

    Saturday 7th May 2022

    No incidents reported

    Friday 6th May 2022

    No incidents reported

    Thursday 5th May 2022

    No incidents reported

    Wednesday 4th May 2022

    No incidents reported

    Tuesday 3rd May 2022

    No incidents reported

    Monday 2nd May 2022

    No incidents reported

    Sunday 1st May 2022

    No incidents reported

    Saturday 30th April 2022

    Seattle Network China packet loss

    We're seeing intermittent packet loss between our Seattle location and China, we've identified that it's caused by an issue with the connection from China to US, we're waiting on our upstream resolving the issue.

  • Issue resolved at 16:30 UTC.