Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.
This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.
We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.
Past Incidents
Saturday 18th February 2023
No incidents reported
Friday 17th February 2023
No incidents reported
Thursday 16th February 2023
No incidents reported
Wednesday 15th February 2023
No incidents reported
Tuesday 14th February 2023
No incidents reported
Monday 13th February 2023
SEAKVM11SEAKVM11 offline
SEAKVM11 is currently offline, we're investigating.
This has been resolved.
This issue is requiring further advanced diagnostics as reorganising how the SSDs are connected to the motherboard did not improve the situation.
We've identified that the issue relates to the server's PCIe card that connects the SSDs to the server. We're working on reconfiguring the hardware to remove this issue.
