All systems are operational

Stickied Incidents

Friday 26th April 2024

Seattle Network Reduced China network performance

Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Past Incidents

    Saturday 27th May 2023

    No incidents reported

    Friday 26th May 2023

    No incidents reported

    Thursday 25th May 2023

    DALWH1 Dallas network instability

    One of our Dallas cabinets, RR322, suffered an outage earlier today at 09:52 BST / 08:52 UTC due to the primary switch rebooting. This affected WH1 (cPanel web hosting), DALSKVM1 (storage VPS) and some dedicated servers. We will be scheduling replacement of this switch in the coming days and will communicate this via email with those affected.

    Wednesday 24th May 2023

    No incidents reported

    Tuesday 23rd May 2023

    No incidents reported

    Monday 22nd May 2023

    No incidents reported

    Sunday 21st May 2023

    No incidents reported