Some systems are experiencing issues

Stickied Incidents

Tuesday 15th October 2024

SEABKVM5 Seattle IGW1.13.3 power disruption

One of the two PDUs in the Seattle cabinet IGW1.13.3 has gone offline, this will mean some dedicated servers are offline (if your dedicated server ID starts with IGW1.13.3) and VPS server SEABKVM5.

We're getting the PDU checked currently.

  • The equipment that went offline is currently powered by a temporary PDU so things were online quicker, we will schedule a maintenance window in the coming days to swap back to the permanent PDU.

  • Everything is now back online, as of 05:20 UTC, at least temporarily. We're awaiting further updates from the data centre.

  • The data centre has informed us that they're working on getting temporary power to the affected PDU so hopefully the downtime will not be the full time mentioned.

  • We received an update from the data centre that the power outlet on their side has failed and they need to re-run a new cable to a new outlet. This process will unfortunately take 2 - 3 hours but they are expediting it as much as possible.

  • Wednesday 2nd October 2024

    Dallas Network Dallas network instability

    Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.

  • We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.

  • Past Incidents

    Wednesday 25th September 2024

    Dallas Network Dallas network issues

    Our Dallas network is currently suffering issues as Path.net is having major problems, we hope this will be resolved shortly.

  • There was a 2 minute complete outage for IPs using our Path.net DDoS protection at 00:30 UTC and lasted 2 minutes. We've contacted Path to find out why.

  • This has since been resolved.

  • Tuesday 24th September 2024

    No incidents reported

    Monday 23rd September 2024

    No incidents reported

    Sunday 22nd September 2024

    No incidents reported

    Saturday 21st September 2024

    No incidents reported

    Friday 20th September 2024

    No incidents reported

    Thursday 19th September 2024

    No incidents reported

    Wednesday 18th September 2024

    Seattle Network Seattle emergency network maintenance

    We are currently performing a router OS update to resolve active network disruption issues - some packet loss may occur.

  • No downtime or packet loss happened as a result of this maintenance.