All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Saturday 23rd November 2024

    No incidents reported

    Friday 22nd November 2024

    No incidents reported

    Thursday 21st November 2024

    No incidents reported

    Wednesday 20th November 2024

    No incidents reported

    Tuesday 19th November 2024

    No incidents reported

    Monday 18th November 2024

    Seattle Network Seattle network maintenance ongoing

    Our Seattle network is currently under planned maintenance and may experience multiple outages of up to 15 minutes between 9pm - 9:30pm UTC.

  • This completed at 21:10 with 5 - 10 minutes of total outage.

  • Sunday 17th November 2024

    No incidents reported