Some systems are experiencing issues

Core Services

Website

Operational

Client Area

Operational

VPS Control Panel

Operational

Dedicated Server Control Panel

Operational

Minecraft Control Panel

Operational

Network

Seattle Network

Performance Issues

Dallas Network

Operational

VPS Services

ASHKVM1

Operational

SEAKVM1

Operational

SEAKVM3

Operational

SEAKVM4

Operational

SEAKVM5

Operational

SEAKVM6

Operational

SEAKVM7

Operational

SEAKVM8

Operational

SEAKVM9

Operational

SEAKVM10

Operational

SEAKVM12

Operational

SEAKVM13

Operational

SEAKVM14

Operational

SEAKVM15

Operational

SEAKVM16

Operational

SEAKVM17

Operational

SEAKVM18

Operational

SEAKVM19

Operational

SEAKVM20

Operational

SEAKVM21

Operational

SEAKVM22

Operational

SEAKVM23

Operational

SEAKVM24

Operational

SEAKVM25

Operational

SEAKVM26

Operational

SEAKVM27

Operational

SEAKVM28

Operational

SEAKVM29

Operational

SEAKVM30

Operational

SEAKVM31

Operational

SEAKVM32

Operational

SEAKVM33

Operational

SEAKVM34

Operational

SEAKVM35

Operational

SEAHKVM2

Operational

SEAHKVM3

Operational

SEAHKVM5

Operational

SEAHKVM6

Operational

SEABKVM2

Operational

SEABKVM3

Operational

SEABKVM4

Operational

SEABKVM5

Operational

SEABKVM7

Operational

SEABKVM8

Operational

SEABKVM9

Operational

SEABKVM10

Operational

SEABKVM11

Operational

SEABKVM12

Operational

SEABKVM13

Operational

SEABKVM14

Operational

SEABKVM15

Operational

SEABKVM16

Operational

SEABKVM17

Operational

SEABKVM18

Operational

SEABKVM19

Operational

SEABKVM20

Operational

SEABKVM21

Operational

SEABKVM22

Operational

SEABKVM23

Operational

SEABKVM24

Operational

SEABKVM25

Operational

SEABKVM26

Operational

SEABKVM27

Operational

DALSKVM1

Operational

DALBKVM1

Operational

DALBKVM2

Operational

DALKVM1

Operational

DALKVM2

Operational

DALKVM3

Operational

DALKVM4

Operational

ASHKVM1

Operational

Web Hosting

Minecraft Servers

Stickied Incidents

Thursday 20th November 2025

Dallas Network Dallas DDoS protected packet loss

Our Dallas DDoS protection provider, CosmicGuard, is suffering global network issues due to very large ddos attacks coming from a known 40Tb/s botnet, they're working on resolving the situation as soon as possible, no exact ETA currently available.

Stability returned at 12:01 UTC, CosmicGuard has posted a RFO here: https://status.as30456.net/cmiivbxm6004wt518aafiq5dd

We're seeing ongoing long outages, we're still awaiting an update from CosmicGuard.

CosmicGuard saw a brief global outage from 09:49 - 09:53 UTC, issues with specific POPs are ongoing.

CosmicGuard started global maintenance at 17:58 UTC and it appears it caused a global outage rather than only in Los Angeles, things have since came back starting at 18:04 UTC.

Thursday 30th October 2025

Seattle Network Seattle network latency

Our Seattle DDoS protected network saw instability starting at 20:37 UTC and ending at 20:45 UTC, this was caused by one of our DDoS mitigation providers, Neoprotect, suffering a full network outage, our backup network automatically took over within minutes and this will remain active until Neoprotect is stable again.

See the update below for full details:

Neoprotect has stated that they are not going to continue their service. We are investigating alternative DDoS mitigation providers and hope to have one available soon, this will also return latency to normal levels.

Neoprotect is still offline, they use datapacket/CDN77 as a sole upstream and they disabled Neoprotect's service which resulted in the full global outage of Neoprotect's network. You can read more about the cause here: https://status.neoprotect.net

We are currently routing DDoS protected inbound traffic through Cnservers Los Angeles so there will be a latency increase for locations that are geographically close to Seattle, if this is a problem for you in the short term, please contact us and we'll discuss the options available with you.

Longer term, we will onboard another ddos mitigation provider, potentially GSL, that has a local Seattle POP, this will ensure latency is normal.

Past Incidents

Tuesday 17th June 2025

Seattle Network Seattle inbound routing - NCP - higher latency for 20Gb/s IPs

As of today, our inbound routing from the AS4134 NCP line (only used by our 20Gb/s DDoS protected IPs) has been disabled due to Ceranetworks closing their Portland POP. All inbound China routing now routes via Los Angeles therefore latency from China will have increased in many scenarios for 20Gb/s DDoS protected IPs. We are working on a feasibility study of whether we can obtain our own AS4134 NCP line, we currently do not have a time estimate.

All non China inbound traffic for 20Gb/s DDoS protected IPs is temporarily being routed via Los Angeles too, this will be corrected in the coming days to route directly via Seattle instead.

200Gb/s DDoS protected IPs are unaffected by this and have identical routing to before.

Monday 16th June 2025

No incidents reported

Sunday 15th June 2025

No incidents reported

Saturday 14th June 2025

Seattle Network China Mobile inbound routing change for 20Gb/s IPs

The China Mobile (CMI) inbound routing for Seattle 20Gb/s DDoS protected IPs is currently offline as Ceranetworks' connectivity with them is temporarily disabled, potentially due to maintenance. Due to this, there will be higher latency for a small number of China Mobile regions due to routing going via Europe - something we have no control over without the CMI routing.

This has been resolved.

This will be resolved tomorrow (15th June).

Friday 13th June 2025

No incidents reported

Thursday 12th June 2025

No incidents reported

Wednesday 11th June 2025

No incidents reported