Some systems are experiencing issues

Stickied Incidents

Monday 1st June 2026

SEAKVM19 Seattle Premium KVM - SEAKVM19 - thermal issues

We're currently seeing thermal issues with Seattle Premium KVM server: SEAKVM19. This server will suffer periodic downtime while we diagnose and resolve.

Seattle Network Seattle power incident

We have seen evidence of a power blip in Seattle that appeared to take one circuit in each cabinet offline for a short period of minutes.

One VPS node is currently offline, SEABKVM7, were investigating this.

If you have a dedicated server offline, check it's power status in the dedicated control panel, if you still have issues then please contact us.

The majority of our servers have redundant power so only a minority will be impacted.

  • The cause was an issue with the building owner's power maintenance that was supposed to be non impacting. The building owner is investigating to avoid a repeat in the future.

  • SEABKVM5 (Seattle E5 VPS) also suffered an outage however of only 2 minutes. SEABKVM7 is back online as of 20:09 UTC (15 minute outage)

  • Thursday 30th October 2025

    Seattle Network Seattle network latency

    Our Seattle DDoS protected network saw instability starting at 20:37 UTC and ending at 20:45 UTC, this was caused by one of our DDoS mitigation providers, Neoprotect, suffering a full network outage, our backup network automatically took over within minutes and this will remain active until Neoprotect is stable again.

    See the update below for full details:

  • Neoprotect has stated that they are not going to continue their service. We are investigating alternative DDoS mitigation providers and hope to have one available soon, this will also return latency to normal levels.

  • Neoprotect is still offline, they use datapacket/CDN77 as a sole upstream and they disabled Neoprotect's service which resulted in the full global outage of Neoprotect's network. You can read more about the cause here: https://status.neoprotect.net

    We are currently routing DDoS protected inbound traffic through Cnservers Los Angeles so there will be a latency increase for locations that are geographically close to Seattle, if this is a problem for you in the short term, please contact us and we'll discuss the options available with you.

    Longer term, we will onboard another ddos mitigation provider, potentially GSL, that has a local Seattle POP, this will ensure latency is normal.

  • Past Incidents

    Monday 11th May 2026

    No incidents reported

    Sunday 10th May 2026

    No incidents reported

    Saturday 9th May 2026

    No incidents reported

    Friday 8th May 2026

    Seattle Network Potential for intermittent outages in Seattle

    Our DDoS protected network in Seattle may suffer intermittent disruption between 7am - 1pm UTC today (8th May) due to maintenance by our transport provider. We are doing everything possible to keep this to a minimum by using other routes when possible. The outages may total up to 15 minutes.

    Thursday 7th May 2026

    No incidents reported

    Wednesday 6th May 2026

    No incidents reported

    Tuesday 5th May 2026

    No incidents reported