Dallas network offline Sunday 26th May 2024 11:00:00


Our Dallas location went offline at 11:15 UTC (6:15 am local time) due to a major power outage in the area.

All services have since come back online as of 14:45 UTC.

We received the following update from our Data Center provider, Hivelocity, during the outage:

At roughly 6:15am EDT the facility where Hivelocity operates its DAL1 data center (Prime, formerly Carrier-1 and Evocative) lost utility power. Redundant power sources, UPS and generators, did not operate as designed thus causing the entire facility to lose power. Prime Data Centers has electrical engineers on site at this time working to solve the problem. Hivelocity has technicians on site standing by and ready to get all impacted servers back online the moment power is restored to the facility. More information will be forthcoming as solutions progress.