We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.
This has now been resolved, there has been no disruption for over 24 hours now.
Thursday 17th July 2025
Dallas NetworkDallas packet loss
We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.
Resolved as of 04:20 UTC.
CosmicGuard is still working on resolving this.
Past Incidents
Wednesday 5th February 2025
No incidents reported
Tuesday 4th February 2025
Seattle 200Gb/s packet loss
Seattle 200Gb/s DDoS protected IPs are currently seeing up to 15% packet loss and low inbound bandwidth throughput. We've notified Ceranetworks of the issue and are awaiting a resolution.
The packet loss stopped at 17:30 UTC and returned to normal shortly after. The cause was fiber cuts causing congestion on a transport network used for the 200Gb/s IPs.
Monday 3rd February 2025
No incidents reported
Sunday 2nd February 2025
SEABKVM4SEABKVM4 outage
Seattle E5 KVM VPS server SEABKVM4 is currently suffering an outage, we're investigating.
RAM replacement completed as of 06:15 UTC
The server came back up within 10 minutes but we have just shut it down for a quick RAM replacement as this was the cause of the initial outage.
Saturday 1st February 2025
SEAKVM10SEAKVM10 outage
Seattle Premium KVM server SEAKVM10 is currently suffering an outage, we're investigating.
The server came back online at 22:36 UTC with a new cooler.
We suspect this is a failure of the cooler, if so, we'll proceed with replacement as soon as possible.
