All systems are operational

Stickied Incidents

Saturday 19th July 2025

Dallas Network Dallas intermittent outages

We're seeing intermittent network outages in our Dallas POP, this is caused by CosmicGuard suffering network issues. They are working on fixing this within the next ~48 hours.

  • This has now been resolved, there has been no disruption for over 24 hours now.

  • Thursday 17th July 2025

    Dallas Network Dallas packet loss

    We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Wednesday 7th May 2025

    Seattle Network CMIN2 offline and re-routed

    CMIN2 routing in our Seattle location is currently offline and re-routed to AS4837 due to a power outage in the Los Angeles data centre we connect to. There is no ETA of restoration currently but we expect it to last a number of hours.

  • CMIN2 came back online at 04:22 UTC.

  • Tuesday 6th May 2025

    No incidents reported

    Monday 5th May 2025

    No incidents reported

    Sunday 4th May 2025

    No incidents reported

    Saturday 3rd May 2025

    No incidents reported

    Friday 2nd May 2025

    No incidents reported

    Thursday 1st May 2025

    Seattle Network Seattle 200Gb/s IPs packet loss

    Our Seattle 200Gb/s DDoS protected IPs are currently suffering global packet loss due to fiber cuts between Los Angeles and Portland/Seattle. We are currently working on re-routing this, if the packet loss is disrupting your operations then please contact us via support ticket so we can expedite a resolution for your IP.

  • This has now been resolved. We will continue working on our solution, should this issue occur in the future, we can quickly avoid lengthy disruption.

  • We've undone the re-route due to some issues seen while we work on diagnosing and resolving, Ceranetworks is working on restoring their LA -> Portland/Seattle transport capacity after fiber cuts in the area resulted in this congestion event, we're hopeful that will be done today.