All systems are operational

Stickied Incidents

Thursday 17th July 2025

Dallas Network Dallas packet loss

We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Wednesday 23rd July 2025

    No incidents reported

    Tuesday 22nd July 2025

    No incidents reported

    Monday 21st July 2025

    No incidents reported

    Sunday 20th July 2025

    No incidents reported

    Saturday 19th July 2025

    No incidents reported

    Friday 18th July 2025

    No incidents reported

    Thursday 17th July 2025

    Dallas Network Dallas packet loss

    We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Wednesday 16th July 2025

    Seattle Network Seattle network issues

    We're currently seeing major disruption with one of our major transport providers in Seattle which is causing packet loss for traffic to/from China. We've performed a re-route and are monitoring, China may see some packet loss and elevated latency in the meantime.

  • Transport is now back online and therefore all China optimised routes are back online. We'll be improving our internal policies to more quickly and better react to such future occurrences, getting optimal re-routes in place more quickly.