Some systems are experiencing issues

Core Services

Website

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Client Area

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VPS Control Panel

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Dedicated Server Control Panel

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Network

Seattle Network

Performance Issues

Dallas Network

Performance Issues

VPS Services

ASHKVM1

Operational

SEAKVM1

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SEAKVM3

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SEAKVM4

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SEAKVM5

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SEAKVM6

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SEAKVM7

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SEAKVM8

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SEAKVM15

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SEAKVM16

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SEAKVM17

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SEAKVM18

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SEAKVM19

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SEAKVM20

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SEAKVM21

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SEAKVM22

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SEAKVM23

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SEAKVM24

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SEAKVM25

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SEAKVM26

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SEAKVM27

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SEAKVM28

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SEAKVM29

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SEAKVM30

Operational

SEAKVM31

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SEAKVM32

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SEAKVM33

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SEAKVM34

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SEAKVM35

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SEAHKVM2

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SEAHKVM3

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SEAHKVM5

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SEAHKVM6

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SEABKVM2

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SEABKVM3

Operational

SEABKVM4

Operational

SEABKVM5

Operational

SEABKVM7

Operational

SEABKVM8

Operational

SEABKVM9

Operational

SEABKVM10

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SEABKVM11

Operational

SEABKVM12

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SEABKVM13

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SEABKVM14

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SEABKVM15

Operational

SEABKVM16

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SEABKVM17

Operational

SEABKVM18

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SEABKVM19

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SEABKVM20

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SEABKVM21

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SEABKVM22

Operational

SEABKVM23

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SEABKVM24

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SEABKVM25

Operational

SEABKVM26

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SEABKVM27

Operational

DALSKVM1

Operational

DALBKVM1

Operational

DALBKVM2

Operational

DALKVM1

Operational

DALKVM2

Operational

DALKVM3

Operational

DALKVM4

Operational

ASHKVM1

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Web Hosting

Minecraft Servers

Stickied Incidents

Thursday 2nd October 2025

Seattle Network Seattle network instability

Our DDoS protected Seattle network is seeing ongoing intermittent disruption due to issues with our DDoS mitigation provider, Neoprotect. There is ongoing disruption with most DDoS mitigation providers currently and they are unfortunately affected too - they're working on solutions to the causes to get things stable again as soon as possible. This only impacts non China routes.

Dallas Network Dallas network instability

We're seeing intermittent connectivity issues for our Dallas DDoS protected IPs (CosmicGuard), this is likely related to recent disruptions. Issues started at 00:07 UTC and are ongoing. We're in contact with CosmicGuard and are awaiting an update from them.

CosmicGuard provided us with a detailed report that included mitigation they intended to permanently resolve this but unfortunately we've started seeing intermittent outages again, they're continuing to investigate and apply mitigations.

CosmicGuard routing has now been fully restored.

Network is now back up, unfortunately something related to the CosmicGuard disruption caused a complete block on TCP/UDP traffic, we're continuing to debug with them.

Wr've been seeing a complete TCP outage since 02:19 UTC, we're talking to CosmicGuard about it.

CosmicGuard has shared an update: "We are aware of the issues affecting services globally for the last few hours, and have been hard at work. We do know what the issue is, and are in the process of applying remedies to fix it. We should have the situation under control soon."

Past Incidents

Wednesday 15th June 2016

No incidents reported

Tuesday 14th June 2016

No incidents reported

Monday 13th June 2016

No incidents reported

Sunday 12th June 2016

No incidents reported

Saturday 11th June 2016

No incidents reported

Friday 10th June 2016

No incidents reported

Thursday 9th June 2016

No incidents reported