All systems are operational

Stickied Incidents

Wednesday 13th August 2025

Seattle Network UDP blocked in Seattle

Since late Sunday, almost all UDP has been blocked for Seattle ddos protected IPs due to an issue with our ddos mitigation provider, Neoprotect. They are working on a solution as soon as possible, in the meantime, if this is causing you issues, please open a ticket with the UDP ports that you use and what application is on them, and we can apply an immediate fix.

  • We're happy to report that this has now been resolved, let us know if you still see any issues.

  • Past Incidents

    Wednesday 3rd November 2021

    No incidents reported

    Tuesday 2nd November 2021

    No incidents reported

    Monday 1st November 2021

    No incidents reported

    Sunday 31st October 2021

    No incidents reported

    Saturday 30th October 2021

    No incidents reported

    Friday 29th October 2021

    No incidents reported

    Thursday 28th October 2021

    Seattle Network IGW1.13.7 PDU B down

    A PDU in Seattle cabinet IGW1.13.7 is down meaning any servers connected to this are offline. We're working on getting the PDU physically checked and back online urgently.

  • This issue was resolved between 19:02 - 19:06 UTC.