All systems are operational

Stickied Incidents

Saturday 30th November 2024

Seattle Network China network performance

China optimised route AS4837 in our Seattle location is currently suffering congestion at peak time. We are awaiting a resolution date.

  • This was resolved by China Unicom although their network is not performing perfectly.

  • We originally had a suggested fix date of 2nd December but this has come and gone and issues have not been resolved yet, although we did see an improvement on 3rd December peak time. We're awaiting an update, the issue appears to affecting all hosting providers using AS4837 so is likely a China Unicom fiber cut/router issue.

  • Past Incidents

    Thursday 9th December 2021

    No incidents reported

    Wednesday 8th December 2021

    No incidents reported

    Tuesday 7th December 2021

    No incidents reported

    Monday 6th December 2021

    No incidents reported

    Sunday 5th December 2021

    SEAKVM8 SEAKVM8 offline

    Seattle VPS node SEAKVM8 is currently offline, we're investigating.

  • SEAKVM8 lost power but came back after 5 minutes. We're investigating potentially faulty redundant PSUs in this server.

  • Saturday 4th December 2021

    No incidents reported

    Friday 3rd December 2021

    No incidents reported