All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Monday 20th December 2021

    No incidents reported

    Sunday 19th December 2021

    No incidents reported

    Saturday 18th December 2021

    Seattle Network Seattle network outage

    Our Seattle network suffered an outage from 17:00 UTC to 17:18 UTC caused by the routing process in our router crashing. We have seen similar incidents previously and are continuing to work on redundancies that should hopefully avoid an outage occurring in the future.

    Friday 17th December 2021

    No incidents reported

    Thursday 16th December 2021

    No incidents reported

    Wednesday 15th December 2021

    No incidents reported

    Tuesday 14th December 2021

    No incidents reported