All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Thursday 23rd December 2021

    No incidents reported

    Wednesday 22nd December 2021

    No incidents reported

    Tuesday 21st December 2021

    No incidents reported

    Monday 20th December 2021

    No incidents reported

    Sunday 19th December 2021

    No incidents reported

    Saturday 18th December 2021

    Seattle Network Seattle network outage

    Our Seattle network suffered an outage from 17:00 UTC to 17:18 UTC caused by the routing process in our router crashing. We have seen similar incidents previously and are continuing to work on redundancies that should hopefully avoid an outage occurring in the future.

    Friday 17th December 2021

    No incidents reported