Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Saturday 23rd April 2022

No incidents reported

Friday 22nd April 2022

No incidents reported

Thursday 21st April 2022

SEAKVM12 SEAKVM12 offline

SEAKVM12 is offline, we're investigating.

  • Server came back online 5 minutes ago. We've identified the problem and will endeavour to avoid a repeat in this and future servers.

  • We've identified the issue and are working on replacement of the specific broken hardware part.

  • Wednesday 20th April 2022

    No incidents reported

    Tuesday 19th April 2022

    No incidents reported

    Monday 18th April 2022

    No incidents reported

    Sunday 17th April 2022

    No incidents reported

    Saturday 16th April 2022

    DALSKVM3 offline

    Dallas storage KVM, DALSKVM3, is currently offline due to raid array issues, we're investigating.

  • Server came back online at 08:16 BST and all VPS's are now fully booted up.

  • We found the raid card performing a consistency check however it says it is in an optimal state. Upon rebooting the server, the operating system started fsck'ing the file system which it is doing now, no ETA.