All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Friday 22nd July 2022

    No incidents reported

    Thursday 21st July 2022

    No incidents reported

    Wednesday 20th July 2022

    No incidents reported

    Tuesday 19th July 2022

    No incidents reported

    Monday 18th July 2022

    No incidents reported

    Sunday 17th July 2022

    No incidents reported

    Saturday 16th July 2022

    No incidents reported

    Friday 15th July 2022

    SEAHKVM6 SEAHKVM6 offline

    VPS node SEAHKVM6 is currently offline, we're investigating.

  • All VPS were back online by 23:05 UTC.

  • Seattle Network Seattle network disruption

    Our DDoS protected Seattle network saw a short outage due to Cnservers/Ceranetworks going offline, our backup network took over within 1 -2 minutes.

  • Traffic is now flowing inbound via Cnservers/Ceranetworks once again.