All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Tuesday 27th September 2022

    No incidents reported

    Monday 26th September 2022

    No incidents reported

    Sunday 25th September 2022

    No incidents reported

    Saturday 24th September 2022

    No incidents reported

    Friday 23rd September 2022

    No incidents reported

    Thursday 22nd September 2022

    No incidents reported

    Wednesday 21st September 2022

    No incidents reported

    Tuesday 20th September 2022

    SEAKVM9 SEAKVM9 high load

    SEAKVM9 is currently suffering from high load which will result in service disruption, we're investigating.

  • DDoS related issue has been resolved as of 15:59 UTC, firewall adjustment was required.