All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Wednesday 9th November 2022

    No incidents reported

    Tuesday 8th November 2022

    No incidents reported

    Monday 7th November 2022

    No incidents reported

    Sunday 6th November 2022

    Phoenix Minecraft Servers offline

    Our Phoenix Minecraft servers are currently offline due to a data centre network issue.

    We're waiting on the data centre resolving the issue.

    Saturday 5th November 2022

    No incidents reported

    Friday 4th November 2022

    No incidents reported

    Thursday 3rd November 2022

    No incidents reported