All systems are operational

Stickied Incidents

Friday 26th April 2024

Seattle Network Reduced China network performance

Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Past Incidents

    Friday 2nd December 2022

    No incidents reported

    Thursday 1st December 2022

    No incidents reported

    Wednesday 30th November 2022

    No incidents reported

    Tuesday 29th November 2022

    No incidents reported

    Monday 28th November 2022

    No incidents reported

    Sunday 27th November 2022

    No incidents reported

    Saturday 26th November 2022

    No incidents reported

    Friday 25th November 2022

    Seattle Network Seattle network instability

    We're currently seeing instability on Ceranetworks' network which the majority of our network uses, we've already alerted them to the issue and are waiting a fix.

  • Issues resolved as of 1 hour 47 minutes ago. Software adjustments were made to better cope with DDoS attacks.

  • We are seeing further general instability affecting all routes globally for Ceranetworks, we're waiting on an update from them.

  • Our inbound routing via China Telecom is currently down for an unknown reason, we're waiting on Ceranetworks looking into it. China networks except China Mobile will see higher latency/packet loss in the meantime.