Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Saturday 17th December 2022

Dallas Network Dallas - Bi16 Rack Outage

We have experienced an outage with our Bi16 Rack in Dallas at 12/17/22 05:00 PM UTC. We are currently investing the cause of the outage.

  • Network has been operational since 12/17/22 05:54 PM UTC.

    A firewall malfunction at our upstream network provider caused our network to become inaccessible, we're discussing solutions with them to avoid this repeating in the future

  • Friday 16th December 2022

    No incidents reported

    Thursday 15th December 2022

    No incidents reported

    Wednesday 14th December 2022

    No incidents reported

    Tuesday 13th December 2022

    No incidents reported

    Monday 12th December 2022

    No incidents reported

    Sunday 11th December 2022

    No incidents reported