All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Wednesday 29th March 2023

    No incidents reported

    Tuesday 28th March 2023

    No incidents reported

    Monday 27th March 2023

    No incidents reported

    Sunday 26th March 2023

    No incidents reported

    Saturday 25th March 2023

    SEAKVM12 SEAKVM12 offline

    SEAKVM12 is currently offline, we're investigating.

  • This server is now back online after a fix has been applied, we're closely watching it.

  • Friday 24th March 2023

    No incidents reported

    Thursday 23rd March 2023

    No incidents reported

    Wednesday 22nd March 2023

    SEAKVM14 SEAKVM14 offline

    SEAKVM14 is currently offline, we're investigating.

  • This server is now back online, we observed an error when the server went down so we have applied a potential fix for this.