All systems are operational

Stickied Incidents

Wednesday 16th July 2025

Seattle Network Seattle network issues

We're currently seeing major disruption with one of our major transport providers in Seattle which is causing packet loss. We've performed a re-route and are monitoring, China may see some packet loss and elevated latency in the meantime.

  • Transport is now back online and therefore all China optimised routes are back online. We'll be improving our internal policies to more quickly and better react to such future occurrences, getting optimal re-routes in place more quickly.

  • Monday 14th July 2025

    Seattle Network Elevated latency to China

    We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

    Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Friday 7th April 2023

    No incidents reported

    Thursday 6th April 2023

    No incidents reported

    Wednesday 5th April 2023

    No incidents reported

    Tuesday 4th April 2023

    No incidents reported

    Monday 3rd April 2023

    No incidents reported

    Sunday 2nd April 2023

    No incidents reported

    Saturday 1st April 2023

    No incidents reported