All systems are operational

Stickied Incidents

Friday 26th April 2024

Seattle Network Reduced China network performance

Our network transport provider that we use to reach AS4837 from Seattle has gone offline. We have temporarily switched the outbound route to China to use AS4134.

  • This has now been resolved and AS4837 outbound routing to China Telecom and Unicom is now active again.

  • We have been informed the cause is a fiber cut along the route, our transport provider said they cannot provide an ETA currently.

  • Past Incidents

    Saturday 29th April 2023

    No incidents reported

    Friday 28th April 2023

    No incidents reported

    Thursday 27th April 2023

    No incidents reported

    Wednesday 26th April 2023

    No incidents reported

    Tuesday 25th April 2023

    SEAKVM9 SEAKVM9 offline

    SEAKVM9 is currently offline, we're aware why and implementing a fix.

  • This came back online at 18:26 GMT +1. We will be migrating the VPS on this server to another in the near future.

  • We've seen some more unexpected issues so will be a short while longer, we hope no longer than 30 minutes maximum.

  • Aim is to be back online within 30 minutes.

  • Unfortunately we're having problems with the 10G network interfaces, we'll be connecting up the working 1G network interface shortly as a temporary solution if we do not have a breakthrough.

  • Monday 24th April 2023

    No incidents reported

    Sunday 23rd April 2023

    No incidents reported