All systems are operational

Stickied Incidents

Wednesday 2nd October 2024

Dallas Network Dallas network instability

Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.

  • We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.

  • We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.

  • Maintenance
    Seattle IGW1.13.3 power maintenance

    Some servers in Seattle cabinet IGW1.13.3 are currently offline due to scheduled power maintenance that we emailed you about.

    Past Incidents

    Tuesday 9th May 2023

    No incidents reported

    Monday 8th May 2023

    Seattle Network Degraded China network performance

    We're currently seeing degraded network performance to China, affecting both AS4837 and China Mobile International (CMI) routes. We are not sure of the cause although it is likely due to fiber cuts between the US and China as it has been with previous incidents. The previous incident lasted only a few days so hopefully this one is fine same.

    China Mobile has been re-routed to AS4837 to China due to CMI having even worse performance at peak time.

  • This has since stabilised.

  • We've changed China Mobile back to using CMI as it seems a bit more stable now.

  • Sunday 7th May 2023

    No incidents reported

    Saturday 6th May 2023

    No incidents reported

    Friday 5th May 2023

    No incidents reported

    Thursday 4th May 2023

    No incidents reported

    Wednesday 3rd May 2023

    No incidents reported