All systems are operational

Stickied Incidents

Thursday 17th July 2025

Dallas Network Dallas packet loss

We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Thursday 11th May 2023

    No incidents reported

    Wednesday 10th May 2023

    No incidents reported

    Tuesday 9th May 2023

    No incidents reported

    Monday 8th May 2023

    Seattle Network Degraded China network performance

    We're currently seeing degraded network performance to China, affecting both AS4837 and China Mobile International (CMI) routes. We are not sure of the cause although it is likely due to fiber cuts between the US and China as it has been with previous incidents. The previous incident lasted only a few days so hopefully this one is fine same.

    China Mobile has been re-routed to AS4837 to China due to CMI having even worse performance at peak time.

  • This has since stabilised.

  • We've changed China Mobile back to using CMI as it seems a bit more stable now.

  • Sunday 7th May 2023

    No incidents reported

    Saturday 6th May 2023

    No incidents reported

    Friday 5th May 2023

    No incidents reported