Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Saturday 13th May 2023

No incidents reported

Friday 12th May 2023

No incidents reported

Thursday 11th May 2023

No incidents reported

Wednesday 10th May 2023

No incidents reported

Tuesday 9th May 2023

No incidents reported

Monday 8th May 2023

Seattle Network Degraded China network performance

We're currently seeing degraded network performance to China, affecting both AS4837 and China Mobile International (CMI) routes. We are not sure of the cause although it is likely due to fiber cuts between the US and China as it has been with previous incidents. The previous incident lasted only a few days so hopefully this one is fine same.

China Mobile has been re-routed to AS4837 to China due to CMI having even worse performance at peak time.

  • This has since stabilised.

  • We've changed China Mobile back to using CMI as it seems a bit more stable now.

  • Sunday 7th May 2023

    No incidents reported