All systems are operational

Stickied Incidents

Thursday 17th July 2025

Dallas Network Dallas packet loss

We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.

  • Resolved as of 04:20 UTC.

  • CosmicGuard is still working on resolving this.

  • Past Incidents

    Thursday 25th May 2023

    DALWH1 Dallas network instability

    One of our Dallas cabinets, RR322, suffered an outage earlier today at 09:52 BST / 08:52 UTC due to the primary switch rebooting. This affected WH1 (cPanel web hosting), DALSKVM1 (storage VPS) and some dedicated servers. We will be scheduling replacement of this switch in the coming days and will communicate this via email with those affected.

    Wednesday 24th May 2023

    No incidents reported

    Tuesday 23rd May 2023

    No incidents reported

    Monday 22nd May 2023

    No incidents reported

    Sunday 21st May 2023

    No incidents reported

    Saturday 20th May 2023

    No incidents reported

    Friday 19th May 2023

    Dallas Network Dallas switch instability

    One of our Dallas network switches suffered 4 minutes of downtime starting at 06:29 and ending at 06:23 UTC due to it rebooting itself. We're investigating why this happened.