Some systems are experiencing issues

Stickied Incidents

Tuesday 8th April 2025

Seattle Network China network performance

We're currently seeing significant congestion on the China AS4837 route, resulting in packet loss and high latency, this is likely due to a fault in the China Unicom network such as a fiber cut. We do not have an ETA for them resolving this currently but we hope it won't take long to fix.

Past Incidents

Saturday 27th May 2023

No incidents reported

Friday 26th May 2023

No incidents reported

Thursday 25th May 2023

DALWH1 Dallas network instability

One of our Dallas cabinets, RR322, suffered an outage earlier today at 09:52 BST / 08:52 UTC due to the primary switch rebooting. This affected WH1 (cPanel web hosting), DALSKVM1 (storage VPS) and some dedicated servers. We will be scheduling replacement of this switch in the coming days and will communicate this via email with those affected.

Wednesday 24th May 2023

No incidents reported

Tuesday 23rd May 2023

No incidents reported

Monday 22nd May 2023

No incidents reported

Sunday 21st May 2023

No incidents reported