All systems are operational

Stickied Incidents

Wednesday 29th October 2025

Dallas Network Dallas offline

Our DDoS protected Dallas network is currently offline due to an issue on CosmicGuard's side, we are talking to them.

  • It has since become known that Cloudflare is currently performing large-scale maintenance in many of their locations, their Dallas location went completely offline for the period we were offline, so this explains why we saw an outage. There was likely something that went wrong on Cloudflare's side in another of their locations that somehow then impacted Dallas, CosmicGuard is setup to automatically fail us over to another of their locations in the event of BGP routes being pulled - something that Cloudflare did not do in Dallas for an unknown reason. CosmicGuard will be talking to Cloudflare about this in the hope of avoiding a repeat.

  • Dallas came back online at 08:40 UTC. CosmicGuard has been using Cloudflare Magic Transit recently to help absorb the large attacks that DDoS mitigation providers are being hit with nowadays, 20Tb/s+. Unfortunately Cloudflare suffered a connectivity issue to CosmicGuard in Dallas, which resulted in traffic being blackholed, essentially dropped. CosmicGuard is currently investigating with Cloudflare why this happened, to hopefully prevent a repeat. We apologise for the inconvenience caused.

  • Past Incidents

    Monday 12th June 2023

    SEAKVM16 SEAKVM16 downtime

    VPS node SEAKVM16 was found to be unresponsive, a reboot brought it back online after 9 minutes.

    Sunday 11th June 2023

    No incidents reported

    Saturday 10th June 2023

    No incidents reported

    Friday 9th June 2023

    No incidents reported

    Thursday 8th June 2023

    No incidents reported

    Wednesday 7th June 2023

    Phoenix MC servers offline

    Our Phoenix Minecraft servers are currently offline due to suspected power issues at the data centre. We are working on bringing up a new server in Seattle to migrate servers to immediately should the Phoenix servers not come back up.

  • All servers have now been migrated,

  • Tuesday 6th June 2023

    No incidents reported