All systems are operational

Stickied Incidents

Saturday 12th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. We suspect there is a fiber cut in China Unicom's US network in the San Jose area, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved at 10:18 UTC and fully resolved at 11:11 UTC.

  • It has been confirmed there is major fiber cuts in the San Jose area (where we connect to China Unicom), no current estimated fix time. We checked alternative routes but they all had higher packet loss, although lower latency. We will consider switching routes if this carries on for much longer.

  • Past Incidents

    Thursday 27th July 2023

    No incidents reported

    Wednesday 26th July 2023

    No incidents reported

    Tuesday 25th July 2023

    Client Area billing.spartanhost.net offline

    Our billing panel/client area is currenty offline due to an issue with the hosting company we use for it.

  • Back online as of 05:29 UTC.

  • Monday 24th July 2023

    SEABKVM21 SEABKVM21 offline

    Seattle VPS server SEABKVM21 is currently offline, we're investigating why.

  • Server came back online at 23:00 UTC. We believe it may have been caused by a backup system we're using but we're monitoring to hopefully ensure we can avoid a repeat in the future.

  • Sunday 23rd July 2023

    No incidents reported

    Saturday 22nd July 2023

    No incidents reported

    Friday 21st July 2023

    No incidents reported