Some systems are experiencing issues

Stickied Incidents

Wednesday 16th July 2025

Seattle Network Seattle network issues

We're currently seeing major disruption with one of our major transport providers in Seattle which is causing packet loss. We've performed a re-route and are monitoring, China may see some packet loss and elevated latency in the meantime.

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 12th September 2023

    No incidents reported

    Monday 11th September 2023

    No incidents reported

    Sunday 10th September 2023

    Seattle Network Performance issues to China

    Network performance to China is currently negatively affected at peak time in China due to issues on the AS4837 route, we're waiting on China Unicom resolving the issue.

  • This was resolved less than a week later.

  • Saturday 9th September 2023

    No incidents reported

    Friday 8th September 2023

    No incidents reported

    Thursday 7th September 2023

    No incidents reported

    Wednesday 6th September 2023

    No incidents reported