All systems are operational

Stickied Incidents

Saturday 28th June 2025

Seattle Network Increased latency for China

We're currently seeing increased latency to/from China for our Seattle network due to suspected fiber cuts on the US west coast, this appears to be heavily impacting China Unicom's network (AS4837) which has likely lost considerable capacity. CMIN2 should not see any impact apart from a temporary 20ms latency increase due to a re-route caused by the fiber cuts. This shouldn't take too long to be resolved.

  • The fiber cut was fixed at 4pm UTC and we can confirm everything is now looking normal.

  • Confirmed fiber cut, here is the explanation from our transport provider: There is a fiber cut between Vacaville, CA and Sacramento, CA. The fiber cut was caused by a car hitting a utility pole.

    It's likely that China Unicom is suffering capacity loss due to this same incident, there is no estimated fix time yet.

  • Past Incidents

    Monday 9th October 2023

    No incidents reported

    Sunday 8th October 2023

    No incidents reported

    Saturday 7th October 2023

    No incidents reported

    Friday 6th October 2023

    No incidents reported

    Thursday 5th October 2023

    No incidents reported

    Wednesday 4th October 2023

    No incidents reported

    Tuesday 3rd October 2023

    Dallas Network Dallas network disruption

    Our Dallas Path.net network started seeing disruption at 13:56 UTC, ending at 14:12 UTC. The issue was caused by Path.net suffering issues and still announcing our IP subnets. This meant any IPs with symmetric filters enabled would have found these ports became inaccessible for the duration of the issue. Path.net came back fully online at 14:12 UTC therefore restoring our full network functionality. We're talking to Path.net about how to avoid this specific scenario occurring in the future.