All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 10th October 2023

    No incidents reported

    Monday 9th October 2023

    No incidents reported

    Sunday 8th October 2023

    No incidents reported

    Saturday 7th October 2023

    No incidents reported

    Friday 6th October 2023

    No incidents reported

    Thursday 5th October 2023

    No incidents reported

    Wednesday 4th October 2023

    No incidents reported

    Tuesday 3rd October 2023

    Dallas Network Dallas network disruption

    Our Dallas Path.net network started seeing disruption at 13:56 UTC, ending at 14:12 UTC. The issue was caused by Path.net suffering issues and still announcing our IP subnets. This meant any IPs with symmetric filters enabled would have found these ports became inaccessible for the duration of the issue. Path.net came back fully online at 14:12 UTC therefore restoring our full network functionality. We're talking to Path.net about how to avoid this specific scenario occurring in the future.