Past Incidents

Monday 11th December 2023

No incidents reported

Sunday 10th December 2023

Seattle Network Seattle network disrupted

We saw Cnservers drop in Seattle therefore we have shifted traffic to our backup network until they come back online.

Dallas Network Path.net Networking Issues

Path.net is currently having Network Issues. We are currently investigating the issue and communicating with Path.net about the issues.

Cause was found to be both human and router config error on our side, we've implemented both policy and technical changes to prevent this happening again.

We have shifted some of the traffic from the Path.net over to our normal carriers.

Saturday 9th December 2023

No incidents reported

Friday 8th December 2023

No incidents reported

Thursday 7th December 2023

Seattle Network Degraded China network performance

Our Seattle network performance to China is currently degraded due to problems being suffered by our transport provider (Cogent), no ETA on resolution has been given to us yet, will update this event when we receive one.

This has now been resolved.

Wednesday 6th December 2023

No incidents reported

Tuesday 5th December 2023

SEABKVM21 SEABKVM21 outage

Seattle E5 VPS server SEABKVM21 suffered a lockup event at 00:22 UTC 5th December 2023. We rebooted the server in order to bring it back online, which it did so at 00:31 UTC, and are monitoring. If this is of concern to you, we're happy to migrate your VPS to a different server in the short term.