All systems are operational

Stickied Incidents

Wednesday 2nd October 2024

Dallas Network Dallas network instability

Our Dallas Path.net DDoS protected IPs are currently seeing intermittent high packet loss and very short outages. We're already in contact with Path about this and hope it's resolved shortly.

  • We have now removed Path.net from our network. Path has not shown any willingness to work with us to resolve major issues on their end therefore we have decided to permanently switch to CosmicGuard. We do not currently have a customer control panel developed due to the quick switch to CosmicGuard, it is being worked on and will be released soon. If you need rules/filters created in the meantime, please contact us via support ticket.

  • We have moved our IP prefixes to CosmicGuard ddos protection until Path.net resolves their issues. If you require any specific filters made for CosmicGuard, let us know, as we do not currently have a customer control panel available for this yet.

  • Past Incidents

    Tuesday 12th December 2023

    No incidents reported

    Monday 11th December 2023

    No incidents reported

    Sunday 10th December 2023

    Seattle Network Seattle network disrupted

    We saw Cnservers drop in Seattle therefore we have shifted traffic to our backup network until they come back online.

    Dallas Network Path.net Networking Issues

    Path.net is currently having Network Issues. We are currently investigating the issue and communicating with Path.net about the issues.

  • Cause was found to be both human and router config error on our side, we've implemented both policy and technical changes to prevent this happening again.

  • We have shifted some of the traffic from the Path.net over to our normal carriers.

  • Saturday 9th December 2023

    No incidents reported

    Friday 8th December 2023

    No incidents reported

    Thursday 7th December 2023

    Seattle Network Degraded China network performance

    Our Seattle network performance to China is currently degraded due to problems being suffered by our transport provider (Cogent), no ETA on resolution has been given to us yet, will update this event when we receive one.

  • This has now been resolved.

  • Wednesday 6th December 2023

    No incidents reported

    Tuesday 5th December 2023

    SEABKVM21 SEABKVM21 outage

    Seattle E5 VPS server SEABKVM21 suffered a lockup event at 00:22 UTC 5th December 2023. We rebooted the server in order to bring it back online, which it did so at 00:31 UTC, and are monitoring. If this is of concern to you, we're happy to migrate your VPS to a different server in the short term.