All systems are operational

Stickied Incidents

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Saturday 16th December 2023

    No incidents reported

    Friday 15th December 2023

    No incidents reported

    Thursday 14th December 2023

    No incidents reported

    Wednesday 13th December 2023

    No incidents reported

    Tuesday 12th December 2023

    No incidents reported

    Monday 11th December 2023

    No incidents reported

    Sunday 10th December 2023

    Seattle Network Seattle network disrupted

    We saw Cnservers drop in Seattle therefore we have shifted traffic to our backup network until they come back online.

    Dallas Network Path.net Networking Issues

    Path.net is currently having Network Issues. We are currently investigating the issue and communicating with Path.net about the issues.

  • Cause was found to be both human and router config error on our side, we've implemented both policy and technical changes to prevent this happening again.

  • We have shifted some of the traffic from the Path.net over to our normal carriers.