Some systems are experiencing issues

Stickied Incidents

Wednesday 16th July 2025

Seattle Network Seattle network issues

We're currently seeing major disruption with one of our major transport providers in Seattle which is causing packet loss. We've performed a re-route and are monitoring, China may see some packet loss and elevated latency in the meantime.

Monday 14th July 2025

Seattle Network Elevated latency to China

We're currently seeing significantly elevated latency and some packet loss to China from our Seattle network when routing outbound via AS4837. This is caused by a fiber cut in China Unicom's network in San Jose, this should be resolved soon.

Our CMIN2 network is unaffected apart from a small latency increase.

  • This was partially resolved as of 06:26 UTC, lately will still be elevated by 20ms but should decrease shortly.

  • Past Incidents

    Tuesday 26th December 2023

    No incidents reported

    Monday 25th December 2023

    No incidents reported

    Sunday 24th December 2023

    No incidents reported

    Saturday 23rd December 2023

    No incidents reported

    Friday 22nd December 2023

    No incidents reported

    Thursday 21st December 2023

    Seattle Network Seattle network outage

    Our Seattle network suffered a brief outage starting at 08:15 UTC until 08:18 caused by Cnservers suffering network failure. Cnservers is working on resolving the issue as soon as possible to prevent many more further outages in the future.

    Wednesday 20th December 2023

    No incidents reported