All systems are operational

Stickied Incidents

Saturday 30th November 2024

Seattle Network China network performance

China optimised route AS4837 in our Seattle location is currently suffering congestion at peak time. We are awaiting a resolution date.

  • This was resolved by China Unicom although their network is not performing perfectly.

  • We originally had a suggested fix date of 2nd December but this has come and gone and issues have not been resolved yet, although we did see an improvement on 3rd December peak time. We're awaiting an update, the issue appears to affecting all hosting providers using AS4837 so is likely a China Unicom fiber cut/router issue.

  • Past Incidents

    Monday 29th January 2024

    No incidents reported

    Sunday 28th January 2024

    No incidents reported

    Saturday 27th January 2024

    No incidents reported

    Friday 26th January 2024

    No incidents reported

    Thursday 25th January 2024

    No incidents reported

    Wednesday 24th January 2024

    No incidents reported

    Tuesday 23rd January 2024

    SEABKVM22 SEABKVM22 - Offline

    We have noticed an issue with SEABKVM22 that has caused it to lockup. We are currently rebooting the server and investigating what has caused it.

  • Started to come back online at 23:34 UTC. The system kernel panicked and a reboot brought it back up, we've updated the kernel in case this has a positive impact if the same issue reoccurs.