We're currently seeing heavy packet loss globally for our Dallas DDoS protected network, our provider (CosmicGuard) is aware and working on a solution urgently.
Resolved as of 04:20 UTC.
CosmicGuard is still working on resolving this.
Past Incidents
Saturday 16th March 2024
SEABKVM24SEABKVM24 disruption
Seattle E5 VPS server SEABKVM24 is currently suffering issues, we're investigating.
Server has been stable for 20 - 30 minutes and all VMs have been booted. We'll continue investigating and will implement any necessary changes as a result of our investigation to hopefully prevent a repeat of this incident.
We found the server had frozen during a backup process, we're currently rebooting the server to apply updates that may be related to this.
Friday 15th March 2024
No incidents reported
Thursday 14th March 2024
No incidents reported
Wednesday 13th March 2024
No incidents reported
Tuesday 12th March 2024
No incidents reported
Monday 11th March 2024
No incidents reported
Sunday 10th March 2024
Seattle NetworkSeattle downtime
Our Seattle ddos protected network saw 2 minutes downtime starting 10:08 UTC and ending 10:10 UTC due to Cnservers' Portland POP going offine. We've informed them about the outage and are hoping for a future resolution.
The maintenance has now been completed, we hope this will be the end of future downtimes.
Hardware replacement will occur today between 12 - 2pm PST, 10 - 15 minutes of reduced China network performance will be seen then.
This issue occurred again from 07:36 UTC on 14th March. We have been informed to expect hardware replacement to fix this issue, within a few days.
